How can we help?

For any and all enquiries, or if you just want to say hello, please email us at:

FAQ

Give A Little is available as an Android App that works on most Android devices (v5.0 and above), and connects via bluetooth to a SumUp payment card reader. Your Android device will need to have internet connectivity. We note that recent phones or tablets have better battery life and also connect with your SumUp terminal more reliably.

Give A Little must verify that you are fundraising for a charitable purpose before you can publish online donation campaigns. To this end, after first registering with SumUp, please send the following information to [email protected]:

  1. your Charity Commission registration number OR a copy of your HMRC Charities tax exemption letter
  2. SumUp merchant account
  3. SumUp merchant owner email address

We will confirm by email when you have been verified.

The smallest donation amount you can accept is £1 (or $1, 1€, etc.).

Absolutely! The only thing to be aware of is that SumUp have an anti-fraud system that may not like this if it's the first time you're collecting. To avoid transactions being declined by this system you can get in touch with SumUp ([email protected]).

Yes it is possible to update the Give A Little app from your web based administration account. You can for example, change your fundraising campaign on a specific device, and update your app version on all devices. To update a campaign with for example a new image or text you currently need to change the campaign to another and back again (or deselect/reselect the app on the device). We will get around to activating a push mechanism for this too soon.

Yes, Give A Little is available in the following languages for the donor-facing experience: English; French; Spanish; Portuguese; German; Dutch; Hungarian; Italian. The administration portal is available in English only. If you wish to add a language please email us at: [email protected]

You should select the language via your Android device, typically: Menu > Settings > Language & Keyboard > Select locale > languages

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