FAQ
Have a question? If you can’t find what you’re looking for below, please don’t hesitate to get in touch.
No, if your organisation is a not-for-profit, or if your charitable fundraising is auditable from other financial activities, then you can potentially use Give A Little. Verification requires proof of your charity status, or charitable purpose where monies raised can be shown to be solely used for that purpose. You are required to provide this proof on opening an account. Individuals who wish to fundraise on behalf of charities can do so if invited as volunteers by a Give A Little account owner, but they cannot open an account themselves.
As a guide we are currently used by:
Community Interest Companies
Community Amateur Sports Clubs
Companies that are not-for-profit (where articles of association state directors have no recourse to company funds)
Local government bodies (councils might be fundraising for community events)
Corporates (support of charities with financial controls established for that purpose e.g. separate bank account)
Associations (typically with constitution detailing the charitable purpose and use of finances solely for said purpose)
Sign up for a Give A Little account - go to: https://givealittle.co/sign-up
There are three ways you can use Give A Little to take cashless donations:
Create and publish online web campaigns in minutes directly from your account, including using QR codes.
Purchase a kiosk point of donation device from CollecTin or Payaz. These portable handheld devices and fixed donation kiosks all run on the Give A Little platform. Find out more at https://givealittle.co/services/contactless-donations
Take a DIY approach using an Android tablet or smartphone with the Give A Little App (Play Store download), and a payment card reader (SumUp or Stripe).
Commercial off-the-shelf devices are available from CollecTin or Payaz. They offer portable, handheld devices or secure fixed donation kiosks that all run on the Give A Little platform.
Devices are ordered and fulfilled directly by our device partners. Each partner manages their hardware inventory and shipping process and returns/refunds on device hardware.
You can use either the Stripe WisePad 3 card reader or the Stripe S700 Reader with the Give A Little App.
If you are taking a do-it-yourself (DIY) approach to building your point of donation, the SumUp card readers that can be used with the Give A Little App are:
SumUp Air
SumUp Solo
Both the SumUp Air and the SumUp Solo need to be connected to an Android device with the Give A Little App
You can signup and purchase a SumUp card reader
To start web fundraising there are 2 steps:
Sign up for a Give A Little account - go to: https://givealittle.co/sign-up
Following your account being verified, create and publish a web campaign - go to: Campaigns > 'Add new' > 'Web campaign'.
If you are taking a Do-It-Yourself (DIY) approach to building your point of donation, the Give A Little App can be found on the Play Store here:
We recommend that your phone or tablet runs Android 11 and above, and requires internet access, so it must have a WiFi or 3G/4G data connection (Android 6 and 7 are no longer supported).
The SumUp retail ePOS app must NOT be installed on the device with the Give A Little app, as it has a tendency to steal the bluetooth connection to the reader causing donations to fail as a result.
To download a QR code, please first create a Web campaign in your Give A Little admin account. Once you have published your Web campaign, there is a share function available beside the campaign name. Click this and you will see the option to download your QR code.
You can then use this QR code on printed materials such as posters, stickers and signage.
Yes, you can purchase NFC tags cheaply online - there are special providers for this and you can have your web campaign URL (web address) embedded into tag merchandise such as medals and bracelets using an App for encoding the tags.
Your campaign web address is able to be copied from the share function available beside the campaign name.
The minimum amount is set by the payment processor and is £1 (or $1, 1€, etc.)
Yes, however limits are closely controlled by payment processors, not Give A Little, for reasons of managing fraud.
SumUp currently limits donations via web campaigns to £1,000 maximum unless you have a special agreement with them.
SumUp will also limit your account to processing £5K if you have not completed providing them with full registration documentation.
In general please be aware that payment processors operate anti-fraud systems. These are typically triggered when your transactions do not conform to a pattern of behaviour, such as upon opening a new account if you put through a high number of donations, or donations of very high amounts.
Hence if you are planning an event or similar where you may be taking large donations you could get in touch with your payment processor directly to warn them to avoid transactions being declined.
Yes it is possible to update the Give A Little app and your campaigns from your Give A Little account. For example, you can change your fundraising campaign on a specific device, or update a campaign with a new image or different text.
To change the campaign displayed on a device go to the "Devices" section of your Give A Little account and select the device you want to update and click on ‘Change campaign’ and follow the instructions to select the campaign you want to display.
To modify a currently displayed campaign, go to the "Campaigns" section of your Give A Little account and make your desired changes. The campaign will then display the changes you have made.
Yes, Give A Little is available in 16 languages for the donor-facing experience: English; Arabic; Dutch; Finnish; French; German; Hungarian; Italian; Lithuanian; Polish; Portuguese; Romanian; Slovak; Spanish; Swedish and Turkish.
Your account has a country setting which you select on sign-up. This sets your locale and is used to drive the language setting, although this can be overridden by local browser and device settings. For example to select the language via your Android device, it is typically: Menu > Settings > Language & Keyboard > Select locale > languages
If you wish to add a language please email us at: hello@givealittle.co
And please note that the administration portal is available in English only.
Yes Give A Little can be used in 48 countries - where payment processors, SumUp and Stripe operate and provided that your charity can be verified by us. Currencies in those countries are supported and set by your payment processor account.
The country setting in your Give A Little account sets your locale and is used to change tax settings, subscription currency, and data formats for currency and date, and different ways your donor can make a payment.
Yes, this is a declaration choice made by your donor. When a donor enters their Gift Aid details, they have a choice to include all of their historic donations (up to 4 years past). If included, these will automatically be marked as eligible for Gift Aid and be available in your reporting.
Donors have a choice to just Gift Aid for their current donation, or to include past donations, and/or include future donations.
Gift Aid information and donation amounts and dates are held on the system and available for you to view under the Reports > Gift Aid section of your account.
You can export this data to claim with HMRC, or merge it with other donation data, or load into your accounting system etc.
Note that Give A Little does not make your claim for Gift Aid with HMRC, you should continue to do this as now, or plan to do this if starting up.
A service integration to
Please note that if you’re based in Jersey your account will implement the Lump Sum Donation Scheme.
Yes, Give A Little allows you to have multiple users and you can choose between admin and volunteer permissions.
New users can be invited from your account (go to: Users and click 'Invite new user').
A user with the Admin role has full access to all features of the Give A Little platform.
A Volunteer can log into the Give A Little app (that runs on a donation station/kiosk device) to choose the fundraising campaign being displayed and see how much they are raising each day.
Yes. Integrations are possible via a Platform Developer API, please contact us for details at:
Give A Little is point of donation software that provides you with a way to publish donation campaigns either:
i) on the web - where donations are made via a web page and the donors own browser by typing in the card details. This also covers QR codes which codify the web page address, or
ii) on an Android app teamed with a payment card reader - where the payment card is presented to the device in-situ in a physical location (museum foyer, church, hall, etc). These readers will also accept wallet payments (ApplePay, GooglePay)
Yes you can use both SumUp and Stripe. When logging into the Give A Little app, you will be asked which card reader you want to use and will need to choose this before you can login. For online donations and donations made via QR codes Stripe will always be the default processor over any other you have connected.
To access our transaction fee of 1.58% (UK fee for web and app donations) you will need to create a new Stripe account via Give A Little (currently UK only). Note that this will disconnect your existing Stripe account.
If you are in the UK we recommend you connect a new Stripe account via Give A Little to access the 1.58% transaction fee (UK) unless your existing Stripe agreement gives you lower Stripe fees, in which case we recommend that you connect your existing account. If outside of the UK, yes just connect your existing Stripe account (go to integrations in your Give A Little admin account).
No, it is only possible to use one Stripe account in Give A Little.
If you have integrated Give A Little Stripe you can order the Stripe WisePad 3 card reader or the Stripe S700 Reader by contacting us by email here at
If you have your own existing Stripe account you can order it via your Stripe admin account.
Currently this is not possible - for issuing refunds please contact us at
Yes, however you will need to sign up with Stripe separately outside of Give A Little. You can then connect Stripe to your Give A Little account either when you sign up or afterwards by going to integrations in your admin account. Connecting Stripe via Give A Little (with the 1.58% fee) is only currently available in the UK.
Give A Little harnesses the Stripe Tap to Pay on Android (TTPA) service to accept in-person contactless payments with compatible NFC-equipped Android devices. Please check the Stripe recommended compatible devices here:
No, there is no limit on the number of people who you invite to your account and who use the Give A Little app on their Android device to take donations via Give A Little Tap to Pay
Yes, a user report that tracks donations raised by each user (volunteer or admin) is available under your reporting section of your Give A Little account
There is an option to enable monthly recurring donations on both app and web campaigns. You can enable this when creating your fundraising campaign in your Give A Little admin account
Yes
Yes this feature is available with Stripe card readers.
Yes this feature is available with Stripe WisePad 3 and S700 card readers and Give A Little Tap to Pay
The process a donor takes to make a recurring contactless donation is described in steps here:
Donor selects 'monthly' on Give A Little fundraising campaign screen
Donor selects amount they would like to donate monthly
Donor enters email address
Donor tap card or inserts card (Chip + PIN)
Donor receives email receipt from Give A Little confirming they have started a monthly recurring donation. The email receipt includes a link for the donor to manage their recurring donation - this allows them to:
Cease donations
Change the day of the month
Change the amount
Update the payment card
Recurring donation is set up and processed each month on the same day (or the last day of the month)
Donor can also contact hello@givealittle.co if they would like to change or cancel their donation
Yes, offline donations are available with the Stripe WisePad 3 card reader and the Stripe S700 Reader. Contact us at
No, offline donations are not available with Give A Little Tap to Pay
No, offline donations are not available with SumUp card readers but they are with the Stripe WisePad 3 and the Stripe S700 Reader. More info.
You simply need to take your device to a place where it can get data connectivity and your offline donations will be processed automatically once the device is connected
Offline donations will remain stored on the Give A Little app until it is uninstalled or your device storage is cleared. However, the longer you wait to get online and sync your offline donations the more likely it is they will be declined. We recommend connecting your device to the internet once a day to submit and process any offline donations.
No, if you are using a Stripe card reader with the latest version of the Give A Little software, donations will continue to be accepted when your device goes offline.
Yes the donor will need to insert their card when making an offline donation unless they are donating via their digital wallet (Apple Pay/ Google Pay)
Give A Little Give & Go is for in-person donations and is a feature of Give A Little app campaigns. It displays a single donation amount to the donor on the campaign screen while the card reader stays primed ready to accept a donation payment. In this way the donor can very quickly tap their payment card to donate the default amount without needing to interact with the screen. This is a very rapid way of dealing with queues and for locations where people are transiting through quickly, not wanting to stop for long to donate (Note: requires a Stripe WisePad 3 card reader)
Give A Little Give & Go can be set up when creating an app campaign, where you enter your default amount. On your donation station Give & Go is then available for selection under the Give A Little app menu under the Fast Payments section.
No, a Stripe WisePad 3 card reader is required for the Give & Go feature (and an Android smartphone/ tablet running the Give A Little app)
Yes, you can easily enable and disable Give & Go in the Give A Little app menu in the fast payments section as required
We recommend connecting your WisePad 3 card reader to your Android device using a USB-C cable. If you are setting up a point of donation you'd like to use for a long period of time or leave running you will need to use a Y-splitter to provide power and data to your devices (please note that not all Y-splitters will provide data and power).
You are also able to connect using Bluetooth, this option is presented in the app after an initial search for USB connected devices is completed.